Knowledge Management Solutions (KMS) · Singapore
Effective date: 22-06-2026 · Last updated: 22-06-2026
This Privacy Policy explains what information we collect when you visit kms-world.com and its subdomains, how we use it, how we protect it, and what rights you have. By using the Site, you agree to the collection and use of information as described in this Privacy Policy.
Knowledge Management Solutions ("KMS", "we", "us", "our") respects your privacy and is committed to protecting personal data under the Singapore Personal Data Protection Act 2012 ("PDPA") and applicable international data protection laws.
KMS is a Singapore-registered analytics and AI firm operating across Southeast Asia. Our registered business address and ACRA Unique Entity Number (UEN) are:
Knowledge Management Solutions
[REGISTERED BUSINESS ADDRESS]
Singapore
UEN: [ACRA UEN NUMBER]
For all privacy-related enquiries, contact our Data Protection Officer:
Email: ask@kms-world.com
Subject line: Data Protection Enquiry
We collect information in three ways:
When you complete a form on our Site — a workshop registration, a contact enquiry, a scoping request, or similar — we collect the information you submit. This typically includes your name, company name, role, email address, and any free-text description of what you're exploring.
When you visit the Site, certain information is collected automatically by our hosting and analytics providers. This may include your IP address, browser type, device type, operating system, pages visited, time spent on pages, referring URLs, and general geographic location (usually at city or country level, not precise coordinates).
We use cookies and similar tracking technologies. See Section 9 and our separate Cookie Policy for full details on how these technologies are used and how you can manage your preferences.
We use your personal information for the following purposes:
- To respond to your enquiries and provide the information or services you request
- To contact you about workshops you've registered interest in
- To scope and propose engagements you've asked us to evaluate
- To send you occasional communications about our services, events, or publications — only where you have expressed interest or provided consent
- To improve our Site, our services, and our understanding of what visitors find useful
- To comply with legal, tax, and regulatory obligations
- To protect the rights, property, or safety of KMS, our clients, or others
Under Singapore's PDPA and equivalent regulations in other jurisdictions, we process your personal information based on:
When you submit a form, register for a workshop, or otherwise provide information voluntarily.
Such as responding to enquiries you've initiated or communicating about services you've expressed interest in.
Where we're required to retain or disclose information by applicable law or regulation.
We share limited personal information with trusted service providers who support our operations, under contractual data protection obligations.
We share information with these providers only to the extent necessary for them to perform their services. We do not authorise them to use your information for their own marketing or unrelated purposes. We may also disclose information when legally required — in response to court orders, subpoenas, regulatory requests, or to protect our legal rights.
KMS operates in Singapore and Southeast Asia, but some of our service providers (Brevo, Google, LinkedIn, Gamma) may process or store data in the United States, European Union, or other jurisdictions. Where personal information is transferred outside Singapore, we rely on the data protection provisions of those providers' terms and on standard contractual safeguards. By using the Site, you consent to these international transfers.
We retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, and to comply with our legal and operational requirements.
Form submissions and enquiries — retained from the last meaningful interaction.
Active client records — retained for the duration of the engagement plus 7 years for tax and accounting purposes.
Workshop registration lists — retained until you unsubscribe or request removal.
The Site uses cookies and similar technologies to function, to analyse visitor behaviour, and to improve user experience. For full details, see our separate Cookie Policy.
Under the PDPA and equivalent regulations, you have the following rights regarding your personal information:
The right to access the personal information we hold about you.
The right to correct information that is inaccurate or incomplete.
The right to withdraw consent for us to continue processing your information.
The right to request deletion of your personal information, subject to our legal retention obligations.
The right to opt out of marketing communications at any time via the unsubscribe link in every email, or by contacting us directly.
We use industry-standard technical and organisational measures to protect personal information against loss, misuse, unauthorised access, and disclosure. This includes encrypted transmission (HTTPS), access controls on our business systems, and contractual obligations on our service providers. No system is completely secure, but we work to minimise risk.
The Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we've inadvertently collected such information, contact us immediately and we will delete it.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify users of the change. Your continued use of the Site after changes indicates acceptance of the updated policy.
This Privacy Policy is governed by the laws of Singapore. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the Singapore courts.
For all privacy matters, data access requests, or complaints:
Email: ask@kms-world.com
Subject line: Data Protection Enquiry
If you are not satisfied with our response to a privacy concern, you may contact the Personal Data Protection Commission of Singapore (PDPC):
www.pdpc.gov.sg
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Knowledge Management Solutions · Singapore · Master Reseller for Allmates.ai across Southeast Asia
Knowledge Management Solutions
Singapore-based. Deployed across Southeast Asia.
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