Application Maintenance Services

Your BI investment is only as valuable as the insights your users gain.

Without users, you are without insight -- adoption and user satisfaction are required to gain ROI from your BI investment.

Your team members expect a bug-free and fast application that delivers the dashboards, visualizations, and KPIs needed to make smart decisions.

KMS’ Qlik and Tableau Application Maintenance Services keep your application running fast, and with the dashboard and visualization changes you need to keep your business one step ahead of the competition.

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Give Users What They Need - Fast

Visualization and Dashboard Changes

 Unlimited visualization and dashboard changes           (based on current data model)

Data Model Updates

 Add new data fields and/or new data sources
 Up to 5 Man Days, once per year

Keep Your Application Running - Fast

Upgrades and Bug Fixes

 KMS implements all new releases and updates
 Support for application-related bugs
 Upgrades limited to twice every year

Application Health Checks

 2 Half-Day application health checks per year
 Recommend steps to optimize

Increase Productivity

Improved application speed and usability, Faster service response and resolution time; Faster availability of new features, releases and upgrades for end users.

Streamline Expenses

Fixed annual budget with no hidden charges; Disengage internal team from routine maintenance; Free consultations on future expansions or BI roadmap.

Knowledge Management Solutions

KMS is one of Asia’s leading implementation specialist for Business Intelligence and Big Data solutions. KMS has worked with over 500 customers and more than 10,000 end users across 20 countries. With headquarters in Singapore, We bring exceptional regional knowledge to client engagements, with regional offices in Malaysia, Thailand, Indonesia and Hong Kong.