Interactive BI enables leading telecommunications companies to increase Average Revenue Per User, gain a single view of customer experience and avoid major risks by performing what-if analyses.
Building new networks is extremely expensive hence telcos need to do more with the networks they have and to very carefully evaluate entry in new markets. BI systems enable telcos to do that and much more - to analyze and better coordinate marketing, identify upsell and crosssell opportunities and promote customer loyalty.
Perform geographical analysis to find inefficiencies.
Drastically reduce time needed to assemble and analyze data.
Increase Average Revenue Per User (ARPU).
Increase customer satisfaction across channels.